What the source did
- His agent noticed that one of their Adobe accounts had been charged twice for the same plan for about 13 months.
- It dug up an old email conversation with someone from Adobe and used it to confirm the duplicate charges.
- It contacted Adobe Support, raised the issue and negotiated with the support agent.
- Per his post, the result was a £580.35 refund straight into their bank account, "all without me lifting a finger."
- The screenshot in his post shows the agent's report: Adobe cancelled the duplicate Creative Cloud Pro plan and agreed a full refund for all 12 charges, with no cancellation fee, back to the same card within 5 to 7 business days. The original plan stayed active.
- Heads-up: one short post from a small account with almost no engagement. He doesn't say which agent or tools he used.
“All without me lifting a finger.”— Stef (@stefivanov_), X
Summary written by Agent Cookbook from the original post. See the original for the full context. How we source recipes
Our notes
- What it takes
- An agent that can read the inbox where your software receipts land, your card statements, and the vendor's support channel. He shared no template and didn't name his agent.
- Where it breaks
- Cancelling the plan you still use, contacting support without proof, and accepting a fee or partial refund without you.
- Human checkpoint
- In our version it drafts and you approve before it contacts a vendor or accepts any offer. His acted on its own.
- Tools involved
- An agent with read access to your email, Your card statements or invoices, The vendor's support chat or email
✓ Verified Source link checked and still live. Notes by Thomas, editor. How we verify
Copy the prompt
Ours Our version, built from the steps Stef described. He shared no template and didn't name the agent. Fill in the [BRACKETS].
Audit my software subscriptions for duplicate charges.
1. Search my email for receipts and invoices from software vendors over the last 18 months.
2. List every subscription: vendor, plan, account email, amount and billing date.
3. Flag any vendor where I'm paying for the same plan more than once, or on two accounts.
4. For each flag, find proof: the receipts, plus any past email with that vendor about the account.
5. Draft a message to the vendor's support asking them to cancel the duplicate and refund the duplicate charges. Include dates, amounts and the proof.
6. Show me the flags and the drafts. Don't contact anyone, cancel anything or accept any offer until I say yes.
Approval rule
🛡
In our version the agent finds the duplicates and drafts the support message, and you approve before it contacts the vendor or accepts any offer. He says his did it on its own. Sending, buying, posting, and deleting always need a human.
Set it up
- Give your agent read access to the inbox where your software receipts land.
- Paste the prompt and let it build the subscription list.
- Check each duplicate it flags against your card statement.
- Approve the support message, then let it (or you) contact the vendor.
- Approve any refund or cancellation offer before it's accepted.
- Make sure the plan you actually use stays active.
Common failures
⚠
- Cancelling the wrong plan. In his case the original plan stayed active and only the duplicate was cancelled.
- No proof. His agent used an old email thread with Adobe to confirm the duplicates.
- Letting it agree to a cancellation fee or partial refund without you. Keep offers with a human.
- Only checking one inbox. Duplicates often hide on a second account or a teammate's email.
Variations
- Run it monthly so a double charge gets caught in weeks, not 13 months.
- Point the same audit at phone, internet and insurance bills.
Get the 10 best agent setups. Free.
Plus new recipes every week. One email, no spam.
Unsubscribe anytime. Privacy