Recipes / Shopping & travel
Grok BotSkillShopping & travel

Suspicious online order → evidence file + refund push

After a dog-house order felt off, the poster's Grok Bot reviewed the emails, gathered proof the seller wasn't authorized, and worked the back-and-forth until the order was canceled and refunded.

Setup time15 min to start, then a few days of follow-up
CostIncluded in plan
RunsWhen an order feels off
NeedsGrok Bot, email connector, order confirmation + seller site
Last updated2026-10-17
XSource

My Grok Bot handled a scammer for me, start to finish

by paula wilson (@pwilsondtf) · 2026-10-15

✓ Opened via the X API on 2026-10-17

Read the original ↗
Part 1 · What the source did

After a dog-house order felt off, the poster's Grok Bot reviewed the emails, gathered proof the seller wasn't authorized, and worked the back-and-forth until the order was canceled and refunded.

  • Ordered a dog house online and suspected something was wrong.
  • The bot read every email with the company and collected the evidence.
  • It found the company wasn't an authorized seller of the product it advertised.
  • It handled the follow-up emails until the order was canceled and the refund came through.
“My bot went through every email with the company, pulled together all the proof”— paula wilson (@pwilsondtf), X

Summary written by Agent Cookbook. See the original for the full context.

Part 2 · Our copy-paste version

Adapted by us from what the source described. Fill in the [BRACKETS].

The prompt

I think this order may be a scam: [ORDER NUMBER / SELLER / LINK]. 1. Search my email for everything from or about this seller. Build a timeline: order date, amount, payment method, promised ship date, every message, and any tracking. 2. Check the seller: domain age, contact details, reviews, and whether the brand's own site lists them as an authorized retailer. Save screenshots and links as evidence in [FOLDER]. 3. Tell me in plain words: likely legit, unclear, or likely scam, and why. 4. Draft a firm, polite cancellation + refund request that cites the order details. Show it to me before sending. 5. Once I approve a send, watch for replies. Draft each response for me; if they stall past [5] business days, draft a dispute summary for my card issuer or payment app with the evidence attached. Sending, buying, posting and deleting always need my OK. Never share my card number or address beyond what's already on the order.
🛡
Approval ruleEvery email to the seller, card dispute or report is a draft until you approve it. The bot never pays, cancels or deletes anything on its own.

Set it up

  1. Connect the email account the order came to.
  2. Run the prompt with the order details and read the verdict.
  3. Approve each draft as it comes up.
  4. Keep the evidence folder until the refund posts.

Common failures

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What usually goes wrong
  • The seller replies from a different address and the bot misses it; give it every address and domain they use.
  • "Authorized retailer" pages are often missing or out of date; treat that check as one signal, not proof.
  • Chargeback windows are short; note your card's deadline on day one.

Variations

  • Late or never-delivered packages: tracking timeline + carrier claim draft.
  • Subscription you can't cancel: evidence + cancellation request + dispute draft.
  • Warranty claims: purchase proof and a claim email in one folder.

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